WhatsApp Paid Ads

WhatsApp marketing and click-to-WhatsApp ads

Turn an ad click into a conversation.

We run click-to-WhatsApp campaigns that move prospects straight into a high-intent conversation — the highest-engagement channel, especially across India and emerging markets.

In India, the UAE and many other markets, WhatsApp is where buyers actually reply. Click-to-WhatsApp ads on Facebook and Instagram open a conversation instead of a form, and the WhatsApp Business Platform lets you continue that conversation with confirmations, reminders, follow-ups and broadcasts to people who opted in. Used well, it shortens the time between interest and a sales conversation dramatically.

We run both halves: click-to-WhatsApp campaigns optimised for conversations that become customers, and the WhatsApp journeys behind them — first replies, qualification, routing to the right person, approved message templates and opt-in management — built on the Business Platform through your chosen provider.

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The problem

Click-to-WhatsApp ads without an automated conversational responder drop leads instantly. Conversions fail because teams fail to qualified buyers in real-time.

What we do

What you get

Converts high-consideration searchers into qualified WhatsApp threads.

Who this is for

What's included

Why conversations beat forms in some markets

A form submission asks a prospect to wait for a call from an unknown number. A WhatsApp conversation lets them ask a question immediately, on a channel they already use, and get an answer. For considered purchases — a course, an apartment, a treatment — that immediacy keeps interest alive. It also lets you qualify in the conversation: a few quick questions about budget, location or timing sort serious prospects from casual ones before a salesperson spends time.

The risk is volume without quality. Click-to-WhatsApp campaigns can produce many 'hi' messages from people who never reply again. We counter that with ad copy that sets expectations, a first reply that asks a useful question, and optimisation toward conversations that reach a qualified stage rather than any conversation at all.

Running WhatsApp as an owned channel

Beyond ads, the WhatsApp Business Platform supports messages to people who have opted in: booking confirmations, payment reminders, abandoned-cart nudges, delivery updates and re-engagement offers. Business-initiated messages use templates that Meta approves in advance, and Meta charges for them by category and country, so the message plan should be built around value, not frequency.

We design journeys that respect the channel. People tolerate useful, timely messages and quickly block anything that feels like spam. Clear opt-in, relevant timing and an easy way to stop messages protect both your sender quality rating and your brand. Our guide to automating WhatsApp chats shows how automation fits around human follow-up.

Measuring what WhatsApp produces

Ads Manager reports conversations started. The business needs to know how many became qualified leads, appointments and sales. We tag each conversation with its source campaign, push qualified outcomes into the CRM, and report cost per qualified conversation and cost per sale. Where possible, we send those outcomes back to Meta so the campaigns learn which conversations matter.

WhatsApp as an owned lifecycle channel

We build WhatsApp as an outbound and lifecycle channel — broadcasts, journeys, and conversations — leveraging the highest open and response rates in marketing, especially across India and emerging markets.

WhatsApp has unmatched engagement, yet most companies either ignore it or abuse it with spammy blasts that get blocked. Without permission, segmentation, and compliance, the channel's power is wasted or damaged.

Frequently asked questions

What are click-to-WhatsApp ads?

They are Facebook and Instagram ads whose button opens a WhatsApp chat with your business, often with a pre-filled message. They work well where customers prefer messaging to forms or calls.

Do we need the WhatsApp Business Platform (API), or is the WhatsApp Business app enough?

The app works for small volumes handled by one or two people. Once you need automation, multiple agents, CRM integration or approved template messages at scale, the Business Platform through a provider is the better choice.

How much does WhatsApp messaging cost?

Meta charges for business-initiated template messages by category — such as marketing, utility and authentication — and by country, and providers add their own fees. Replies within customer-initiated conversations are treated differently. We build the message plan around these costs.

Can WhatsApp leads be tracked back to specific ads?

Yes. Click-to-WhatsApp conversations carry their source ad, and we pass that into the CRM with each lead so you can report qualified leads and sales by campaign.

Is WhatsApp marketing allowed without consent?

No. Marketing messages need the recipient's opt-in, and WhatsApp's policies and local data protection laws apply. We set up opt-in capture and keep records.

Pricing: monthly retainers by region

Every engagement is a monthly retainer priced on scope — never a percentage of ad spend. The range depends on the number of channels, markets and the depth of tracking and CRM work involved.

RegionMonthly retainer
United States$2,500–$6,000 per month
India₹1,00,000–₹5,00,000 per month
United Kingdom£2,200–£5,000 per month
United Arab EmiratesAED 4,000–AED 10,000 per month
AustraliaA$3,000–A$7,000 per month
CanadaC$3,000–C$7,000 per month
SingaporeS$3,000–S$7,000 per month
Europe€2,500–€5,000 per month

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